Please note all EU sales are subject to import duties, VAT and Handling Fee in your country due to Brexit.

Terms & Conditions

Our Terms and Conditions

Welcome to the Stone Deaf FX website. By using this website, you’re agreeing to comply with and be bound by the following Terms and Conditions of use, along with the Privacy Policy.

The term ‘Stone Deaf FX’ or ‘us’ or ‘we’ refers to the owner of the website. ‘You’ refers to the user or viewer of our website.

For more information on warranties and repairs, please visit our FAQs.

Website disclaimer

· The content of this website is for your general information only, and it is subject to change without notice.
· We do not guarantee the accuracy or suitability of the information and materials found on this website.
· Your use of the information or materials on this website is entirely at your own risk, for which we shall not be liable.
· This website contains material that is owned by or licensed to us. This material includes, but isn’t limited to, the website’s design, layout, look, appearance, and graphics. Reproduction is prohibited without permission.
· This website may also include links to other websites. These links are for your convenience to provide further information. They do not signify that we endorse the linked websites. We have no responsibility for the content of the linked websites.
· Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Terms and Conditions


· “Buyer” means the individual or organisation who buys or agrees to buy the Goods from the Seller.
· “Contract” means the contract between the Seller and the Buyer for the sale and purchase of Goods incorporating these Terms and Conditions.
· “Goods” means the articles that the Buyer agrees to buy from the Seller.
· “Seller” means Stone Deaf FX and all trading styles of Stone Deaf FX.
· “Terms and Conditions” means the terms and conditions of sale set out on this page, and any special terms and conditions agreed in writing by the Seller.
· “Price” means the price of the Goods as stipulated on the Seller’s website.

All purchases of goods from us are on the basis of these Terms and Conditions and are subject to acceptance by us.

Nothing in these Terms and Conditions affect the Buyer’s statutory rights as a consumer.

These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer.

Acceptance of delivery of the Goods or payment for the Goods, whichever event occurs first, shall be deemed conclusive evidence of the Buyer’s acceptance of these Terms and Conditions.

Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller.


All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions, and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason.

Where the Goods ordered by the Buyer are not available from stock the Buyer shall be notified and given the option to either wait until the Goods are available from stock or cancel the order and receive a full refund within 10 working days (Monday – Friday).


The Price of the Goods shall be that stipulated on the Seller’s Website. The total purchase price, including VAT and delivery charges, if any, will be displayed in the Buyer’s shopping cart prior to confirming the order.

Payment of the Price plus VAT (or applicable taxes) and delivery charges must be made in full before dispatch of the Goods, unless otherwise agreed by the Seller. Import costs such as administration fees from the courier for processing the importation of goods and applicable import duty and taxes collected by the Buyer’s country specific government department are the responsibility of the Buyer. Any goods rejected by the Buyer will only be refunded once the goods are returned to Stone Deaf Fx. The Seller shall be entitled to deduct any costs associated with the recovery of the rejected items from the Buyer.


The Seller reserves the right to adjust the price and specification of any item on the Website at its discretion.

The Seller reserves the right to withdraw any goods from the Website at any time. The Seller shall not be liable to anyone for withdrawing any Goods from the Website or for refusing to process an order.


The Seller warrants that the Goods will at the time of dispatch correspond to the description given by the Seller.

The Seller guarantees all goods against faults and manufacturing defects for 12 months from the delivery date. Should any problems arise during the warranty period the Seller should be notified in writing by the Buyer and the goods should be returned to the Seller. If the Seller confirms the fault a replacement product will be issued to the Buyer.


Delivery of the Goods shall be made to the Buyer’s delivery address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.

In some cases, we are unable to ship certain products to countries outside of the UK and Europe. If you are unsure at the time of ordering please contact us before payment is made.


The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller if the Goods are damaged or do not comply with any of the Contract. If the Buyer fails to do so the Buyer shall be deemed to have accepted the Goods.

Any Goods in respect of which any claim of defect or damage is made shall be preserved by the Buyer intact together with the original packing at the Buyer’s risk and shall be at the Seller’s option returned by the Buyer to the Seller who will refund the cost of postage and packing to the Buyer if the Goods are in fact defective.

Where a claim of defect or damage is made the Buyer shall be entitled to a full refund (including delivery costs) plus any return postal charges if the Goods are in fact defective.

Goods must be returned by the Buyer at the Buyer’s expense and should be adequately insured during the return journey. The Buyer will receive a refund of all monies paid for the Goods (including delivery charges, if any) except for return postal charges within 10 days of cancellation. If the Buyer fails to return the Goods following cancellation, the Seller shall be entitled to deduct the cost of recovering the Goods from the Buyer.

Where returned Goods are found to be damaged due to the Buyer’s fault a refund or replacement will not be issued.


No waiver by Stone Deaf FX (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future.


If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction, such provision shall be severed and the remainder of the provisions shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.


We are entitled to alter these Terms and Conditions at any time, but this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase.


These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.


Stone Deaf FX reserves all intellectual property rights in all written materials, images, texts, illustrations, designs, logos, photographs, marks and names found on this website. Access to this site does not confer permission to use, and shall not be considered as conferring any license under any of Stone Deaf FX’s intellectual property rights. The use of images, text, or audio samples are not permitted without prior permission from Stone Deaf FX.